Privacy Policy

Last Updated: August 20, 2026

At Babysaurus, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or place an order with us.

1. Information We Collect

When you browse our website, contact us, or place an order, we may collect information such as:

  • Your name
  • Phone number
  • Email address
  • Delivery and billing address
  • Order and purchase details
  • Payment-related information
  • Information you provide when contacting us through WhatsApp, Instagram, or other communication channels
  • Any other information you voluntarily provide to us

We may also collect basic technical information about how you use our website, such as your IP address, browser type, device information, and pages you visit.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Confirm orders and provide delivery updates
  • Respond to your questions and requests
  • Process exchanges, returns, refunds, and replacements
  • Improve our website, products, and customer experience
  • Prevent fraud, misuse, and unauthorized activity
  • Send promotional or marketing communications where permitted and where you have chosen to receive them
  • Comply with applicable legal and regulatory requirements

We only use your information for legitimate business purposes and to provide the services you request.

3. Payment Information

Payments may be processed through third-party payment providers. Babysaurus does not intentionally store your complete debit or credit card details on our website when payment processing is handled by a third-party provider.

Your payment information may be subject to the privacy policies and security practices of the payment provider used for your transaction.

4. Cookies

Our website may use cookies and similar technologies to help the website function properly and to understand how visitors use our website.

Cookies may be used to:

  • Keep items in your shopping cart
  • Remember certain preferences
  • Improve website performance
  • Understand website traffic and usage
  • Support relevant marketing and advertising activities

You can adjust your browser settings to control or disable cookies. Some website features may not work properly if cookies are disabled.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third-party service providers when required to operate our business, such as:

  • Delivery and courier services
  • Payment processors
  • Website hosting and technical service providers
  • Analytics and marketing service providers
  • Customer support platforms

These parties receive only the information reasonably necessary to provide their services.

We may also disclose information when required by law, legal proceedings, or to protect the rights, safety, and security of Babysaurus, our customers, or others.

6. Communications

If you contact us through WhatsApp, Instagram, email, or other communication channels, the information you provide may be processed by those platforms according to their own privacy policies.

We may use the information from these conversations to respond to your requests, assist with orders, and provide customer support.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. The internet, being the magnificent invention where everyone eventually discovers passwords are a problem, carries some inherent risks.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, and meeting legal or accounting requirements.

When information is no longer required, we may securely delete or anonymize it.

9. Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms.

Babysaurus is not responsible for the privacy practices, content, or security of those third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

10. Children's Privacy

Babysaurus sells products intended for children, but our website is intended to be used by parents, guardians, and other adults.

We do not knowingly collect personal information directly from children for the purpose of creating accounts, processing purchases, or marketing to them.

If you believe a child has provided personal information to us without appropriate parental or guardian involvement, please contact us so we can review and take appropriate action.

11. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information we hold about you.

You may also ask us to stop sending promotional communications.

Some information may need to be retained where we are legally required to do so or where it is necessary for legitimate business purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, legal requirements, or services.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this page periodically so you know how your information is handled.

13. Contact Us

If you have questions about this Privacy Policy or how Babysaurus handles your personal information, please contact us through the contact details provided on our website.

Babysaurus

We're committed to handling your information responsibly while making your shopping experience as simple and comfortable as possible.